top of page

Store Policy

Customer Care

It is the policy of The Black Butterfly to provide our customers with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.


We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on trust, respect, and confidence.


To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:


• We will always be professional and courteous when interacting with our customers.

• We will promptly respond to all customer inquiries and requests.

• We will keep our customers informed of any changes or updates that may affect them.

• We will take the time to understand our customers’ needs and expectations.

• We will do everything we can to exceed our customers’ expectations.


If you have any questions or concerns about our customer service policy, please contact us at Customer service is important to us, and we want to make sure that we are providing the best possible service. If you have any internal suggestions on how we can improve our customer service, please share them with your supervisors.

Privacy & Safety

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.


Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!


I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

- Credit / Debit Cards

- Apple Pay

- Offline Payments

- Contactless Payments

Screenshot 2023-05-08 at 11.25.01 AM.png
Payment Methods
bottom of page