top of page

Customer Support

If your question/issue hasn't been answered in the available resources listed in the Frequently Asked Questions / Knowledge Base, you can: submit a support ticket, or send us an email at:

The Black Butterfly

2551 Galena Ave.

Unit 1373

Simi Valley, CA 93062

United States


  • TikTok
  • Youtube
  • Pinterest
  • Twitter
  • Facebook
  • Instagram

Use the form below to submit a support request and we will be in touch!

Hello Tea Lover,


Thank you for reaching out to us. We are working on your issue and will get back to you soon. Please let us know if you have any more questions. We will be happy to help.


The Black Butterfly Team

bottom of page